Derived Importance-Performance Analysis in Determining Technological Tools Applied to The Learning Process

Resumo

Present paper study effectiveness in the evaluation of technological tools applied in learning process. The paper proposes to evaluate these tools to determine the contribution of them in terms of user's perceptions. Importance performance analysis with derived importance and diagonal model was applied to cover this objective. The results reveal the technological tools most involved in the process. Conclusion revealed that the use of IPA analysis permit to achieve better decisions about the use of technological tools that involve financial resource consumption.